Leveraging more than a decade’s worth of expertise in content management systems, OFFTEC - a subsidiary of OFFTEC Holding Group (OHG) - has equipped Jordan Kuwait Bank (JKB) with the full Enterprise Content Management System (ECMS) from its partner Laserfiche, a world leader in ECMS, business process management and document management system solutions. This step allows JKB to easily integrate the new system with its current systems, providing access to more accurate and relevant data while eliminating manual tasks and the overhead of processing paperwork, thus increasing the Bank’s efficiency and productivity.

The Laserfiche ECMS archives and processes the Bank’s daily transaction documents seamlessly, automatically controlling and auditing the captured data and integrating it with other existing systems. It also acts as a centralized secure repository of departments’ content and documents, which facilitates sharing of information and allows authorized employees access to the right information at the right time for smarter and faster decision-making.

“We’re delighted to have provided JKB with one of our pioneering solutions, as this step corresponds with our ongoing efforts to foster strategic partnerships with financial institutions to facilitate and enhance their daily operations. We’re confident that the Laserfiche ECMS will be a valuable addition to the Bank’s way of work, as it has been to the 35,000 organizations worldwide who have benefited from this system in terms of managing, securing and sharing their information. As Laserfiche’s partner and the leading provider of this solution in Jordan, we were able to implement the system in record time

as a consequence of the high level of professionalism and cooperation between OFFTEC and the Bank,” commented OFFTEC IT General Manager, Moyed Haddadin.

In turn, JKB Head of Operations and IT, Abdel Kareem Freihat, said, “Our collaboration with OFFTEC underscores the Bank’s endeavors to adopt state-of-the-art technological solutions to advance our work environment, subsequently improving the level of customer service we provide. On this note, I would like to thank OFFTEC for their laudable efforts in making sure businesses have access to and are equipped with the latest innovative business and technology solutions from global leaders such as Laserfiche. We look forward to building on our partnership with OFFTEC, as we continuously seek to apply the best technology solutions available in order to improve JKB’s level of services and raise its efficiency.”

OFFTEC is a leading provider of innovative business and technology solutions in the areas of Banking Technologies, Furniture Solutions, Office Technologies, IT Infrastructure, Networking and IT Security, Physical Security Solutions, Plastic Card Technologies, and Software Solutions. OFFTEC has built a large customer base spanning various industries including banks, private sector companies, governmental agencies and educational institutions, among others.